Terms and Conditions for Downtown Dasher LLC

Effective Date: August 29, 2024

Welcome to Downtown Dasher LLC! By using our shuttle services, you agree to comply with and be bound by the following Terms and Conditions. Please read these Terms carefully before using our services. If you do not agree to these Terms, you may not use our services.

1. Introduction

Downtown Dasher LLC ("we," "us," or "our") operates a shuttle service providing transportation to customers ("you" or "your"). By using our services, you agree to these Terms and Conditions.

2. Use of Service

a. Eligibility:
To use our shuttle services, you must be at least 18 years old or have written parental/guardian consent on-file if you are under 18. By using our services, you represent that you meet these eligibility requirements.

b. Service Use:
You agree to use our services in a lawful manner and in accordance with these Terms. You must not use our services for any illegal or unauthorized purposes.

3. Booking and Payment

a. Booking:
Reservations can be made through our website or by contacting our customer service team. All bookings are subject to availability.

b. Payment:
You agree to pay all applicable fees and charges for your use of our services. Payment is required at the time of booking unless otherwise specified. We accept various payment methods, including credit/debit cards and digital payment platforms.

c. Cancellation and Refunds:
Cancellations must be made at least 30 minutes before the scheduled pickup time to receive a full refund. Cancellations made after this time frame may incur a cancellation fee. No-shows will not be refunded.

4. Customer Conduct

a. Behavior:
Customers are expected to behave respectfully and follow the instructions of the driver and staff. Disruptive, abusive, or unsafe behavior may result in the termination of your ride without a refund.

b. Prohibited Items:
The following items are prohibited on our shuttles: illegal substances, weapons, hazardous materials, and any other items deemed dangerous or inappropriate by Downtown Dasher LLC. We reserve the right to refuse service to anyone carrying prohibited items.

C. Safety Precautions

Carts will not operate unless all passengers are wearing a seatbelt. No seat sharing, extra passengers, etc will be allowed.

5. Liability Waiver and Limitation of Liability

a. Assumption of Risk:
By using our shuttle services, you acknowledge and accept that there are inherent risks associated with transportation, including but not limited to accidents, injuries, and property damage. You voluntarily assume all risks associated with your use of our services.

b. Waiver of Liability:
To the fullest extent permitted by law, you agree to waive and release Downtown Dasher LLC, its officers, employees, agents, and affiliates from any and all claims, damages, losses, or liabilities arising from or related to your use of our services, including, without limitation, personal injury, property damage, or wrongful death, whether caused by the negligence of Downtown Dasher LLC or otherwise.

c. Limitation of Liability:
Downtown Dasher LLC shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising from or related to your use of our services, even if we have been advised of the possibility of such damages.

d. Insurance:
Downtown Dasher LLC maintains appropriate insurance coverage as required by law. This coverage may not cover all potential risks, and you are encouraged to carry personal insurance coverage for additional protection.

6. Indemnification

You agree to indemnify, defend, and hold harmless Downtown Dasher LLC, its officers, employees, agents, and affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from or related to your use of our services or any violation of these Terms.

8. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes your acceptance of the updated Terms.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Mississippi, without regard to its conflict of law principles. Any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the courts located in Hancock County, MS.

10. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be severed from the remaining Terms, which shall remain in full force and effect.

11. Entire Agreement

These Terms and Conditions constitute the entire agreement between you and Downtown Dasher LLC regarding the use of our services and supersede all prior or contemporaneous communications and proposals, whether oral or written.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Downtown Dasher LLC
Email: heather@downtowndasher.com
Phone: 228-304-3966

Privacy Policy for Downtown Dasher LLC

Effective Date: August 29, 2024

Welcome to Downtown Dasher LLC! We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services. Please read this Privacy Policy carefully. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:
When you use our services, we may collect personal information such as your name, email address, phone number, billing address, and payment information.

b. Usage Data:
We automatically collect certain information when you visit, use, or navigate our website or mobile app. This information may include your IP address, browser type, operating system, referring URLs, access times, and pages viewed directly before and after accessing our services.

c. Location Data:
With your consent, we may collect precise location data to provide you with relevant services, such as finding the nearest shuttle or tracking the route of our vehicles.

d. Cookies and Similar Technologies:
We use cookies and similar tracking technologies to collect and store information about your interaction with our website or app.

2. How We Use Your Information

Downtown Dasher LLC may use your information for the following purposes:

  • To Provide and Manage Our Services: We use your personal information to operate our services, process your transactions, and provide customer support.

  • To Communicate with You: We may use your contact information to send you updates, promotional materials, or other information that may interest you.

  • To Improve Our Services: We analyze usage data to improve our website, app, and services, as well as to develop new features.

  • To Ensure Security: We may use your information to detect and prevent fraudulent transactions and other illegal activities.

  • To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, or legal requests.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following situations:

  • With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.

  • For Legal Reasons: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).

  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that business transaction.

  • With Your Consent: We may share your information with third parties when you have given us explicit consent to do so.

4. Your Privacy Rights

Depending on your location, you may have the following rights concerning your personal information:

  • Access: You can request a copy of the personal information we hold about you.

  • Correction: You can request that we correct any inaccuracies in your personal information.

  • Deletion: You can request that we delete your personal information.

  • Opt-Out: You can opt out of receiving marketing communications from us at any time.

To exercise any of these rights, please contact us using the contact details provided below.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Third-Party Websites

Our services may contain links to third-party websites. We are not responsible for the privacy practices or content of such third-party websites. We encourage you to read the privacy policies of any third-party websites you visit.

7. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services after any changes constitutes your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Downtown Dasher LLC
Email: heather@downtowndasher..com
Phone: 228-304-3966